We Company is currently recruiting many graduates of Egyptian universities to fill some of the positions available to them, such as the position of call center and the position of technical support officer.
Many recent graduates are trying to get a job at We Company in order to work in this company because of the benefits it provides to employees.
This work within We Company is similar to the same work in the tasks of the Orange customer service job, as they both provide the same services to customers and benefit more from the experiences of large companies in obtaining an appropriate salary in exchange for working in these companies.
We Jobs - Call Center - Technical Support
We Company is considered one of the most widespread companies in Egypt in the fields of communications and information technology due to the fact that they have a large number of branches throughout Egypt in general.
The company always seeks to provide services to all individuals, such as landline services, Internet services, or even mobile lines, to work to increase communication between individuals and help everyone spread through recruitment, by taking all the details in the telecommunications companies and knowing the methods of service.
We Company provides many jobs throughout the year because it is the company responsible for all Internet steps in principle in all practical places for users in all branches.
We Jobs are divided into several departments inside and outside branches at the level of all regions related to providing communications services. Therefore, We Jobs provide many job opportunities for many young people who have recently graduated at the university level.
We jobs available:
We Company seeks to provide many services to all customers throughout Egypt, whether in the field of communications, the Internet, or even landlines in all regions.
Due to the company's keenness to provide services in an advanced manner and at all times and situations, the company seeks to appoint many young people with recent graduates and experience to work in many jobs available at We Company.
There are many jobs available in many Egyptian governorates, so the company works to select distinguished staff so that they can perform their job tasks well and deploy in an advanced manner according to general tools at all times.
Call center job - we jobs:
Call center functions include handling incoming or outgoing customer calls on behalf of We Company to help customers solve their problems quickly, which helps the company increase their awareness and spread significantly in order to keep all dealings with customers in a sophisticated and modern manner.
Customer service representatives always work to help all users and customers so that they can complete tasks well.
There are many skills and characteristics that must be available in a customer service representative and that every company seeks, such as We jobs.
Call Center Job Responsibilities:
- Dealing with customer inquiries, problems or complaints over the phone. In a good and polite manner.
- Providing information about products or services and explaining all information and details to customers legally.
- Solve problems and ensure customer satisfaction with the level of service provided by the company.
- Conduct outbound sales calls, surveys or follow-ups to increase customer knowledge and keep them informed of all the company's latest offers.
- Document interactions and maintain customer records well so that they can determine who is best suited to deal with upcoming services or new products.
Technical support job - We Jobs:
Technical support job at We Company is one of the most important jobs widely offered at the level of the labor market, and for the sake of solidarity of all technical support operations at We Company.
Technical support job is considered one of the best jobs by far at We Jobs and it helps many people to obtain the jobs available at We Company.
Ttechnical support job at WE has many skills required for the applicant to be able to work in this job.
Technical support job Responsibilities:
- Problem Solving:
Diagnosing, troubleshooting and resolving customer-specific technical issues reported by customers.
- Customer Assistance:
Providing step-by-step instructions for solving problems and guiding customers through the solution process so that they can solve the problem for general use in all critical and technical operations.
- Documentation:
Recording and maintaining detailed records of customer interactions, problems, and solutions in order to help identify the problem in advance and using many of the tools specific to these general processes in solving problems at We Company.
- Communication:
Effectively communicating technical information in a clear and understandable way, Many tools must be used to solve these special tools in order to deal with problems using effective solution methods.
Apply for We Call Center and technical support jobs